Maintenance Plan

NVWM Realty Homeowner Maintenance Plan

NVWM Realty developed the NVWM Realty Maintenance Plan in 2016 to help Homeowners avoid the concerns of home repairs for a more optimal and complete package to our investors.

Features

1. To avoid Home Warranty companies’ lack of clearly identifying each item
2. Any items not listed on our Exemption list are covered under the plan
3. We work with affiliated, professional contractors for more efficient service
4. Prompt response to repair requests to tenant complaints
5. Contractors we associate with are able to perform same day service with no waiting period for approval
6. This plan was developed to reduce concerns for the Homeowner by providing better service to the Tenants
7. A well-organized maintenance plan tied with a quality Tenant creates the most optimal combination for investors

Description

The fee for NVWM Realty Homeowner Maintenance Plan is $550 annually (effective 2017). Under this plan, NVWM Realty will handle all repairs and will not require to report each repair to the Homeowner. This avoids time wasted on waiting for approvals, which often leads to tenant complaints.

Below is an Exemption List of items not included in this plan. Any items not listed are covered under the plan, at no additional costs to the Homeowner.

Exemption List (Homeowners’ Responsibility to Pay):

1. Flooring (carpet, tiles, etc) and interior/exterior paint work
2. Kitchen/bathroom countertops, sinks, shelves, cupboards, toilets, showers,  shower tile / tub wall tile repair (NVWM Realty covers replacements of certain parts , unless the parts are unreasonably rare or discontinued)
3. Interior/exterior doors, security doors and bars, doorframes, door and window screens, window coverings, window breakages (NVWM Realty partially covers garage door repairs — see additional terms)
4. Roofs, yards, fences, all landscaping and gardening-related items, including sprinkler systems
5. Non-habitability-related features or amenities, such as fireplaces, chimneys, water filtering/purifying systems, ice-makers, fountains, solar panels, ceiling fans, microwaves, swimming pools, spas, whirlpools and their related components
6. Pre-existing conditions that exist prior to NVWM Realty’s management, which includes any damages caused or discovered by tenants within 30 days of occupancy
7. Structural defects, improper installations of fixtures, or any structural components that do not comply with the Clark County Building Codes
8. All typical homeowner’s insurance coverage items, such as damages caused by force majeure events, criminal acts, fire, flood, earthquake and water damage (not including mold; see below).
9. Replacement of rare or hard to find parts, such as drawers, racks or knobs in refrigerators and/or ovens

Additional Terms

1. NVWM Realty replaces damaged parts with standard parts. Homeowners have the option to use upgraded parts at their own cost.
2. In the event that an appliance is no longer repairable, or if the cost of repair is prohibitively excessive, NVWM Realty will replace the appliance with a refurbished one.
3. The costs for the items listed below will be equally shared between NVWM Realty and the Homeowner
   1. Exterior water pipes
   2. Garage doors, garage openers, motors and tracks
   3. A/C units
   4. Water heaters
   5. Mold restoration

Homeowners are responsible for the following items not included in the maintenance plan:

1. House cleaning services
2. Compensation for spoiled food due to refrigerator malfunction
3. Water or electricity bills reimbursement during breakdowns and repairs
4. Hotel or lodging costs during the waiting period for repair
5. Pest control services
6. Grease/oil stain removal from driveway

NVWM Reality will obtain the Homeowner’s approval prior to any repairs that fall within Homeowner’s responsibility, excluding Emergency Repairs.